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Frequently Asked Questions

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  • [Q]:How long does it take to get a response after we send you an enquiry?

    [A]:During working days we will reply to you within 12 hours of receiving the enquiry.

  • [Q]:Are you a direct manufacturer or a trading company?

    [A]:We are manufacturer and we also have our own international trade department, we produce and sell our own products.

  • [Q]:What products can you offer?

    [A]:We mainly produce cationic dyes.

  • [Q]:What are the main areas of application for your products?

    [A]:Our products are mainly used in fabric dyeing.

  • [Q]:Can you do customised products?

    [A]:Yes, we can do customised products, we develop and produce products based on samples provided by our customers.

  • [Q]:What is your company's production capacity?

    [A]:We have 6 advanced cationic dyestuff production lines with a designed annual production capacity of 10,000 tonnes.

  • [Q]:How many employees does your company have and how many of them are technicians?

    [A]:The company now has a total of more than 200 employees, including more than 30 professional and technical personnel, more than 10 engineers.

  • [Q]:How does your company guarantee product quality?

    [A]:First of all, we have corresponding inspection after each process, and for the final completed products, we will do full inspection according to customers' requirements and international standards; Then, we are equipped with advanced testing equipment such as meteorological chromatograph, liquid chromatograph, visible spectrophotometer, special computer colourimeter, etc., which provides an important guarantee to ensure product quality.

  • [Q]:What are the payment methods?

    [A]:We will confirm with you the transaction method, FOB, CIF, CNF or other methods when you make a quotation. Most of the payment methods are T/T, of course L/C is also acceptable.

  • [Q]:How are things shipped to customers?

    [A]:Usually we ship by sea, because we are in Nantong, Jiangsu Province, we are very close to Shanghai port, it is very convenient to export by sea. Of course, if the customer's goods are more urgent, we can also ship by air, Shanghai International Airport is very close to us.

  • [Q]:Where are the goods mainly exported to?

    [A]:Our products are mainly exported to Japan, India, Turkey, Pakistan, Bangladesh, Europe and the United States and dozens of other countries.

If you have other questions that are not indicated in the previous FAQ, please feel free to contact us.

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